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Terms of Service

These terms of service govern your use of the 1-1Tutor website and service. By using or visiting the 1-1Tutor website you agree to be bound by these Terms of Service. If you do not agree to these Terms of Service, you should not use the 1-1Tutor website. For the purposes of this agreement, “you” means the parent or adult who is paying for the service, as well as the student who is using the service.

THE USE OF THE WEBSITE BY THE CUSTOMER SHALL MEAN THAT HE/SHE AGREES WITH THE FOLLOWING TERMS OF SERVICE.

Changes to Terms of Service

1-1Tutor, reserves the right, from time to time, with or without notice to you, to change these Terms of Service in our sole and absolute discretion. The most current version of these Terms of Service can be reviewed by clicking on the "Terms of Service" located at the bottom of the pages of the 1-1Tutor Web site. The most current version of the Terms of Service will supersede all previous versions. Your use of the 1-1Tutor Web site or continued use of our service after changes are made means that you agree to be bound by such changes.

Privacy

Any information submitted on the 1-1Tutor Web site is subject to our Privacy Policy, the terms of which are incorporated herein. Please review our Privacy Policy to understand our practices.

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Registration

To use the Services, you will need to register on the site, pay any applicable fees, and obtain an account, and password. You are solely responsible for maintaining the confidentiality of your account(s), and password(s) and for all activities and liabilities associated with or occurring under your account(s), and password(s).You agree to (a) provide true, accurate, current and complete information about yourself as prompted by the Service's registration form (such information being "Your Data"), (b) maintain and promptly update Your Data to keep it true, accurate, current and complete. You agree not to use the site, the Services or the Company Content to recruit, solicit, or contact in any form Tutors or potential Consumers for employment or contracting for a business not affiliated with us without our advance written permission.

Tutoring Sessions

You can get as many tutoring sessions as you need subject to availability of tutors. Users typically schedule sessions in advance and might have to book sessions at a time that might not be their first choice. 1-1Tutor has the right to place temporary restrictions on usage during peak hours or with certain tutors to ensure equitable availability of sessions to all customers.

Scheduling

You need to have your sessions scheduled in advance in consultation with our Academic Directors. You can thereafter renew your plan as and when it is nearing completion.

1-1Tutor cannot guarantee same teacher if you do not renew your plans well in time.

 1-1Tutor retains the right to change this at any time.

100% money-back guarantee

There are no long term contracts at 1-1Tutor. You may cancel your services with SSDEI Inc. at any time you wish if you are not completely satisfied. When you cancel your subscription, you will be charged only for the sessions used until the time of cancellation according to the plan you purchased. Any remaining amount will be refunded to you. If you are enrolled in any of the open session plans and have already used some sessions before cancelling, the used up amount will be calculated based on $19.99/session. If you have utilized all the sessions, no refund will be applicable in such a case. 1-1Tutor offers 100% money back guarantee if the customers are not completely satisfied and do not see an improvement in the students' grades.

Technology

1-1Tutor uses proprietary, licensed third-party technologies and free technology products. While all attempts are made to ensure stability and availability of technologies used by 1-1Tutor, the company cannot get guarantee uptime. You are solely responsible for all service, telephony and/or other fees and costs associated with your access to and use of the Services and for obtaining and maintaining all telephone, computer hardware and other equipment required for such access and use.

Access and Identity Protection

In order to provide you with ease of access to your account, 1-1Tutor will place a cookie (a small text file) on any computer from which you access the 1-1Tutor Web site. This cookie is used to identify you throughout the 1-1Tutor Web site. This cookie will be destroyed when you close the browser or logout of the 1-1Tutor Web site. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.

You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. You may choose to share your account with other people by providing them your password. However, if you decide to share your account with other people, you take full responsibility for their actions. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the 1-1Tutor Web site.

If you find that you're a victim of identity theft and it involves a 1-1Tutor account, you should notify customer service immediately. Then, you should report this instance to all your credit card issuers, as well as your local law enforcement agency. 1-1Tutor reserves the right to place any account on hold anytime with or without notification to the subscriber in order to protect itself and its partners from what it believes to be fraudulent activity. 1-1Tutor is not obligated to credit or discount a membership for holds placed on the account by either a representative of 1-1Tutor or by the automated processes of 1-1Tutor.

Copyright

All content included on the 1-1Tutor Web site and delivered to subscribers as part of the service, including text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software, is the property of 1-1Tutor, or its suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of 1-1Tutor, and protected by international copyright laws.

Content shall not be reproduced or used without express written permission from 1-1Tutor, or its suppliers.

You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the 1-1Tutor Web site, not to insert any code or product or manipulate the content of the 1-1Tutor Web site in any way that affects the user's experience, and not to use any data mining, data gathering or extraction method. 1-1Tutor reserves the right to terminate your registration hereunder if 1-1Tutor, in its sole and absolute discretion, believes that you are in violation of this paragraph, such violations including the copying of content provided to you by us or the copying or other unauthorized use of our proprietary content. The use of the 1-1Tutor service is solely for your personal and non-commercial use. Please see the instructions at the end of these Terms of Service for notifying us of the presence ofany allegedly infringing content on the 1-1Tutor Web site.

Trademarks

The 1-1Tutor logo, 1-1Tutor.com, are trademarks or service marks of SSDEI Inc. The 1-1Tutor Web site, including but not limited to its graphics, logos, page headers, button icons, scripts and service names constitute trade dress of 1-1Tutor. The trademarks, service marks and trade dress of 1-1Tutor may not be used or reproduced without prior written approval from 1-1Tutor and may not be used in connection with any product or service that is not affiliated with 1-1Tutor, in any manner that is likely to cause confusion among customers, in any manner that dilutes the rights of 1-1Tutor, or in any manner that disparages or discredits 1-1Tutor.

Other trademarks that appear on the 1-1Tutor Web site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by 1-1Tutor. Any images of persons or personalities contained on the 1-1Tutor Web site are not an indication or endorsement of 1-1Tutor or any particular product or our service unless otherwise indicated.

Pricing

1-1Tutor reserves the right to change prices without advance notice and to offer promotions periodically to certain group of customers and thus not available to all customers.

Prices will not rise during the current month of subscription or during the duration of a test prep package but can change for subsequent months or test prep packages.
 
Web Site Content

We distribute subject content, and other animations and we reserve the right to display and promote the content or other information on our Web site to you in any manner we choose in our sole and absolute discretion. In addition, the 1-1Tutor Web site allows you and other third parties to post comments, give feedback concerning the services offered, our tutors, and subject content distributed by us.

Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties on the 1-1Tutor Web site are those of the respective authors or producers and not of 1-1Tutor, or its shareholders, directors, officers, or employees. Under no circumstances shall SSDEI Inc. or its shareholders, directors, officers, directors, or employees be held liable for any loss or damage caused by your reliance on information obtained through the 1-1Tutor Web site. It is your responsibility to evaluate the information, opinion, advice, or other content available through the 1-1Tutor Web site.

Use of Information Submitted

1-1Tutor, Inc., is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to 1-1Tutor ("Content"), including, without limitation, responses to questionnaires or through postings to the 1-1Tutor Web site without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the 1-1Tutor Web site or other Web sites. Furthermore, by posting any Content on our site, submitting Content to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, royalty-free irrevocable license and right to display, use, reproduce or modify the Content submitted in any media, software or technology of any kind now existing or developed in the future.

Please note 1-1Tutor does not accept unsolicited materials or ideas for use or publication, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to 1-1Tutor. Should you send any unsolicited materials or ideas, you do so with the understanding no additional consideration of any sort will be provided to you, and you are waiving any claim against 1-1Tutor and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent.

Service Testing

From time to time, we test various aspects of our service, including service levels, plans, promotions and pricing, and we reserve the right to include you in or exclude you from these tests without notice.

Electronic Communications

By using the 1-1Tutor service, you consent to receiving electronic communications from 1-1Tutor. These communications will include notices about your account (e.g., shipping and receiving e-mails and other transactional information) and information concerning or related to our service, such as featured content or other announcements, or offerings. These communications are part of your relationship with 1-1Tutor and you receive them as part of the 1-1Tutor subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

Conduct

You may only access the site and use the Company Content and the Services for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the Services. You agree that you will not in any way: (i) interfere with the ability of others to access or use the Services; (ii) disrupt the normal flow of communication or otherwise act in a manner that negatively affects other users' ability to use the site or the Services; (iii) claim a relationship with or to speak for any individual, business, association, institution, or other organization for which you are not authorized to claim such a relationship; or (vi) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services. You agree that you will treat the tutors with respect and not use obscenities in the classroom, make threats, or discuss matters other than those directly related to the academic subject for which you seek help. You agree that you will not solicit any personal information from any tutor, and agree that if any tutor ever discloses such information to you, asks you for any personal information, or suggests any offline meeting or conversation, you agree to immediately report this to us by phone and in writing.

Limitations on Use

You must be 18 years of age or older to subscribe to the 1-1Tutor service. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian. Unless otherwise specified, the content on the 1-1Tutor Web site is for your personal and non-commercial use and we grant you a limited license to access the 1-1Tutor Web site for that purpose. You may not download (other than through page caching necessary for personal use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the 1-1Tutor Web site without our express written consent. 1-1Tutor does not promote, foster or condone the copying of copyrighted material or any other infringing activity. Any unauthorized use of the 1-1Tutor Web site or its contents will terminate the limited license granted by us.

 

Right to Terminate

We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever.

Links

Some of the hyperlinks and banners on the 1-1Tutor Web site may lead to other Web sites that are not controlled by, or affiliated with, 1-1Tutor . In addition, other Web sites may link to the 1-1Tutor Web site. 1-1Tutor has not reviewed these Web sites and is not responsible for the content or privacy policies of these Web sites.

Disclaimer of Warranty; Limitations

THE COMPANY CONTENT, THE SITE, THE SERVICES AND EACH PORTION THEREOF ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SITE, THE COMPANY CONTENT, THE SERVICES AND EACH PORTION THEREOF, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THE COMPANY CONTENT, THE SITE, THE SERVICES, EACH PORTION THEREOF OR ANY THIRD PARTY SITES.

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE OR THIRD PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE COMPANY CONTENT, THE SITE, THE SERVICES OR ANY PORTION THEREOF, EVEN IF WE OR OUR AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE SITE, THE COMPANY CONTENT, THE SERVICES OR ANY PORTION THEREOF RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATE, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. NEITHER WE, NOR THIRD PARTIES WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, TEXT, GRAPHICS, LINKS OR OTHER ITEMS CONTAINED IN THE COMPANY CONTENT, THE SITE, THE SERVICES OR ANY PORTION THEREOF OR IN ANY REPORTS OF VERIFICATION SERVICES. YOU AGREE NOT TO HOLD US (OR OUR AGENTS, EMPLOYEES OR TUTORS) LIABLE FOR ANY INSTRUCTION, ADVICE OR SERVICES DELIVERED WHICH ORIGINATED THROUGH THE SITE, THROUGH ANY VERIFICATION SERVICE OR IN CONNECTION WITH THE COMPANY CONTENT, THE SERVICES OR ANY PORTION THEREOF.

Indemnification

You agree to indemnify, defend and hold harmless us, and our affiliates, officers, directors, agents, partners, employees, licensors, representatives and third party providers (including our affiliates' respective officers, directors, agents, partners, employees, licensors, representatives, and third party providers), from and against all losses, expenses, damages, costs, claims and demands, including reasonable attorney's fees and related costs and expenses, due to or arising out of any User Content you submit, post to, email, or otherwise transmit to us or through the Services, your use of the Services, the Company Content or any portion thereof, your connection to the Services, or your breach of these Terms. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to fully cooperate with such defense and in asserting any available defenses.

Modifications to the Service

We may add, change or eliminate features, pricing, nomenclature and other aspects of the Services and make other changes at any time and these Terms will continue to apply to the Services as modified. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the site or the Services (or any part thereof) with or without notice. You agree that we will not be liable to you or to any third party for any such modification, suspension, or discontinuance of the site or the Services.



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